Tuesday, December 1, 2009

DUN Errors, Blackberry modem Tips and Tricks

Error 692:

Something is blocking the connection to the modem

Disable wi-fi

If blackberry, make sure the desktop manager is up and running, reads connected and has a pin number then try again.

Disable all Firewalls
If any Firewalls are expired, such as Norton, uninstall them or update them so they are no longer expired

Pull the battery on the phone and restart computer.

Check initialization string again. +cgdcont=1,"IP","wap.voicestream.com" should be present, exactly as shown. One typo will create this error.

If it looks great, on the "diagnostics" tab in modem properties, click on "query modem". A bunch of command/response should show up in the box. If this happens, the modem is fine and either the init has a typo, or the Desktop Manager is not running.

If it fails, the RIM serial ports could be corrupt, reinstall the desktop manager.

If all else fails reinstall the Blackberry Desktop Manager version 4.7 or higher.

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